Customer Care
Welcome to the VEYUO family! Whether you are tracking an order, need a hand with clothing sizes, or want to make a smooth exchange, we have got you covered.
> ⏰ **Our Support Hours:** Monday – Friday, 9:00 AM – 5:00 PM EST.
> We review all inquiries within 24 hours (excluding weekends).
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💬 Frequently Asked Questions
1.📦 Where is my order?
Once your clothes are shipped, you will receive an email containing a tracking link. Standard shipping takes 2 to 5 business days. If your tracking hasn't updated in 5 days, please drop your order number into the contact form below.
2. 📐 How do your clothes fit?
Most of our garments fit true to size. For specific measurements, please review the Size Guide linked on each product page.
3. 🔄 What is your return and exchange policy?
We want you to love your fit! We offer 3-day returns and exchanges on all unworn items with tags attached.
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📬 Still Need Help? Drop Us a Line
If your question wasn't answered above, use the contact form below or email us directly at sales@veyuo.com. Please include your Order Number (#1001) if applicable.